Flood Support

FloodSupport.Org

Saved thousands of lives during Cyclone Ditwah and the 2025 floods in Sri Lanka. More than 300,000 people reached out for support through this portal.

Access to the system is now closed to members of the public. We thank everyone who stepped up to help during the emergency period. Your efforts helped save thousands of lives.

පද්ධතියට ප්‍රවේශය දැන් මහජනතාවට වසා ඇත. උදව් කිරීමට පැමිණි සියලු දෙනාට ස්තුතියි!  •  இந்த அமைப்புக்கான அணுகல் இப்போது பொதுமக்களுக்கு மூடப்பட்டுள்ளது. உதவ முன்வந்த அனைவருக்கும் நன்றி!

7+
Emergency Types Supported
SI / TA / EN
Trilingual Support
Built-in
SMS Accessibility

How It Operates

From a distress signal to rescue and relief — a seamless four-step pipeline.

STEP 01

Report

Affected individuals submit SOS requests via web, mobile, or SMS with their location and emergency details.

STEP 02

Verify & Triage

Trained volunteer agents verify each request, assess priority, and categorize the emergency in the operational CRM.

STEP 03

Locate & Dispatch

Nearby rescue volunteers receive alerts and use the mobile portal to navigate to the affected location.

STEP 04

Rescue & Aid

On-ground teams carry out rescue operations while the AID module coordinates essential supplies to those in need.

Platform Modules

Six purpose-built modules working together as one unified disaster response platform.

SOS Emergency System

A rapid-response emergency reporting system that allows affected individuals to submit distress signals with their location, emergency type, and critical details — even during network disruptions.

GPS-based automatic location detection
Multi-category emergencies: flood rescue, trapped, medical, missing persons
Photo upload for damage and missing person reports
SMS fallback for areas without internet
Real-time status tracking for submitted requests

Operational CRM

A centralized command center for volunteer coordinators and disaster management officials to triage, assign, and track every SOS request through to resolution.

Dashboard with real-time analytics and district-level stats
Agent workspace for SOS verification and prioritization
Workflow-based status management (New → Verified → In Progress → Resolved)
District-wise filtering and bulk operations
Audit trail for every action taken on each request

Nearby Search Mobile Portal

A mobile-first portal that empowers on-ground volunteers and rescue teams to find and respond to the nearest emergencies in real-time using their current location.

Location-based radius search for nearby SOS requests
Map view with clustered emergency markers
One-tap navigation to affected locations
Filter by emergency type and priority level
Optimized for low-bandwidth and mobile devices

AID Module

A matchmaking system that connects people in need with supporters — coordinating food, shelter, medical supplies, and other essential aid from donors and organizations directly to affected families.

Need-based aid requests from affected individuals
Supporter registration and resource offering
Intelligent matching of needs with available resources
Aid delivery tracking and confirmation
Partner organization coordination (NGOs, government, private sector)

Analytics & Insights

A real-time analytics dashboard that tracks all recorded SOS requests, identifies emerging trends across districts, and empowers decision-makers to optimize resource allocation where it matters most.

Real-time SOS request tracking with live counters
District-level trend analysis and heatmaps
Resource utilization insights for informed decision-making
Priority distribution and category breakdowns
Historical data for post-disaster reporting and planning

Community App Portal

An open app marketplace where the community can build and publish apps on top of the FloodSupport core platform — enabling rapid feature expansion driven by real needs on the ground.

Build apps on top of the FloodSupport core platform
Publish and discover community-built extensions
API access to SOS data, maps, and aid modules
Rapid feature expansion without core platform changes
Community-driven innovation for future disasters

Built for Real Emergencies

Critical capabilities designed for the worst-case scenarios.

SMS Fallback

Reach victims without internet through Dialog Ideamart SMS integration — trilingual support included.

Live Flood Maps

Real-time flood extent mapping with community-reported water levels and road closures.

Data Verification

Multi-layer verification pipeline ensuring every SOS is validated before resource dispatch.

Volunteer Network

500+ registered volunteers and rescue teams coordinated through the platform.

Safety Checker

Landslide proximity detection using GPS to warn users if they are in a risk zone.

Trilingual

Full support for Sinhala, Tamil, and English — ensuring no one is left behind due to language.

Built for humanity, by humanity

Founded by Ranga Dayawansha, FloodSupport.org emerged with the support of thousands of volunteers during Sri Lanka's worst flooding emergency.